Most communication will take place via Teams and via email for deliverables. Tasks and milestones are indicated in a dedicated Notion space.
The risks
The client wants to integrate new products into their product range. This hasn’t been done yet, but it’s essential to plan the page, text, and this emphasizes its urgency layout in advance. The client still needs to inform us of these future product ranges. The client must also provide visuals and photographs. It will be necessary to follow up with them to obtain and integrate the information in a timely manner.
Example of a project for
Here is the main information to include this situation was barely changed in the framework note for a chatbot project for customer service on an e-commerce site.
The project note must make it possible to understand that:
- The company wants to add a chatbot to its website to streamline and modernize its customer service. The site benefits from regular traffic thanks to well-executed SEO.
- Customer conversion is not optimal. Carts are sometimes abandoned. The client identified that competitors all have chatbots that answer customer questions. Their conversion rate is better.
- The goal is to design and integrate a chatbot.
- The client’s budget is limited, this is a significant constraint, and he also requests that the appearance of the site not be affected by this addition.
- The schedule is also tight, as the client wants the bot to be operational within 2 months.
- Therefore, the latter’s functionality will be very basic without the use of AI.
- Communication will take place on Slack.
- The main risk of the project is the tight deadline; another risk is a problem with the bot malfunctioning.
Common Mistakes When Framing a Project
Here are the mistakes to avoid when framing the project :
- Vague or poorly defined objectives;
- A lack of real management business sale lead with a team left to its own devices;
- Insufficient communication between team members which can lead to blockages or delays;
- Poor allocation of resources that creates bottlenecks when completing certain tasks;
- Non-involvement of the various stakeholders:
- An incorrect budget estimate;
- Failure to take into account the risks inherent in the project.
