Pix change: how it works and how to offer it in your establishment

Do you already know how Pix Troco works? The new feature allows customers to pay for a purchase using Pix and receive change in cash.

Until then, Pix allowed instant payments and transfers between people, companies and the government, 24 hours a day, seven days a week. But it was not possible to make any type of withdrawal, such as Pix Troco, which has just been made available by the Central Bank .

To help you better understand what Pix Troco is, whether it is an important resource for your company and how to implement it, we have prepared this article to clarify the main doubts. Keep reading to find out more!

What is Pix Troco?

Pix Troco is a new Pix feature, released by the sweden whatsapp number data Bank for establishments on November 29. With this feature, the customer has the possibility of making a purchase and paying by making a Pix of a higher value to receive the change in cash .

Basically, it is a simpler way to make a withdrawal without having to go to an ATM or a bank branch . The establishment itself can offer the customer this facility using Pix Troco.

How does Pix Troco work?

Pix Troco allows establishments, such as stores, bakeries, how to remarket customers on whatsapp? and even companies that offer services, such as workshops and laundries , to provide cash change to customers who pay using Pix .

It works like this:

1. The customer makes a purchase at an establishment that accepts Pix .
2. By reading a QR Code from the establishment or the service provider’s app, the customer makes the transfer via Pix , but with a value higher than the products or services purchased, equivalent to what they wish to withdraw.
3. After payment authentication, the establishment refunds the excess amount paid by the customer in cash.

This way, the customer can buy, for example, a product for R$100, make a Pix payment of R$150 to the establishment and receive R$50 in cash. The amount corresponding to the withdrawal and the purchase amount will appear on their statement.

If the establishment does not have the cash in hand to return as change to the customer, it is necessary to inform the customer about the unavailability of the service before making the transfer.

Pix Troco transactions have a maximum limit of R$3,000 during the day and R$1,000 at night . However, to ensure greater security, it is up to establishments to provide lower limits . It is worth noting that Pix’s nighttime hours are at the customer’s discretion, and can be set between the periods of 8 pm to 6 am or 10 pm to 6 am .

The company that provides Pix Troco receives a fee that can vary from R$0.25 to R$0.95 per transaction . Payment is made by the financial institution where the customer making the withdrawal has an account.

Customers can make up to eight free Pix Troco transactions per month , as long as they have an account at one of the Pix participating institutions .

Is it worth offering Pix Troco at the establishment?

In fact, the customer is the one who frist database the most from Pix Troco. After all, they have one more option for withdrawing money, without having to worry about going to an ATM or bank branch.

Considering that this can be a way to guarantee customer satisfaction and loyalty or even attract new ones, Pix Troco is a resource worth offering.