We visually depict the emotional pathways identifi, illustrating interrelat elements such as: stressors that can prevent decision makers from achieving their desir outcomes; the moderating factors that can impact the perceiv risk; and the desir feelings that decision makers are seeking as their ultimate outcomes.
Emotions can be activat
While B2B buyers follow a decision-making pattern that is largely rational, with an emphasis on functional jobs, emotions do play a role to varying degrees and can be activat through marketing techniques.
High-involvement, complex technology purchases aren’t entirely rational – emotions and mental shortcuts (heuristics) play a role (System 1 thinking). When marketers fail to recognize the emotions buyers feel and desire to feel, they miss an opportunity to move the brand beyond commodity-status to a more compelling position in the market.
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By incorporating means-end laddering into JTBD qualitative studies, researchers can unlock the hidden emotional and social jobs that influence B2B technology buyers. This approach not only provides a more comprehensive understanding of buyer motivations.
But also equips marketers with insights to create emotionally resonant campaigns. Understanding that B2B buyers are not solely rational decision makers but are also influenc by emotions and social perceptions can transform the way technology brands connect with their audience.
Woe is not necessarily me
A business owner looking at a document.Almost half of all business owners survey in May expect interest rates to increase in the next six months, highlighting mounting economic concerns, according to a study by Nationwide.
The majority of small business owners (72%) and middle-market business owners (51%) rate the current condition of the U.S. economy as poor or fair, with inflation topping their list of concerns at 61%. Following closely behind are worries about the upcoming U.S. presidential election (49%), high interest rates (49%) and supply chain disruptions (40%).
Despite these and other economic uncertainties
Many business owners have a brighter perspective when considering their own businesses, with small (51%) and middle-market (73%) owners rating the economic environment for their own business as good or excellent.
In addition to macroeconomic concerns, owners face pressure from workers who are experiencing economic strains and are demanding more from them. In the last six months, 37% of all business owners experienc employees next article vpn app: how we fix asking for better compensation, more or better benefits (32%) and employees leaving for a better paying job (28%).
Business owners are adopting a proactive
hands-on approach to improving their company’s resiliency and to meet the evolving nes of their staffs. They’re implementing measures to mitigate risk and handle unforeseen circumstances.
Fifty-three percent of small business owners and 66% of mid-market business owners are proactively planning for a potential crisis. Forty-one percent of small and 63% of mid-market business owners are implementing or updating their business continuity plans and 31% of small and 59% of mid-market business owners are making structural repairs or improvements to their building/property.
Over half of small (65%) and mid-market (75%) owners feel prepar to navigate potential disruptions like a weather or financial event.
Furthermore business owners say
They are investing in their workforce by providing additional benefits, such as increas compensation and improv retirement offerings. More than half (59%) of small and 80% of mid-market business owners are planning to or have already increas wages. Thirty-two percent of small and 74% of mid-market business owners are planning to or have already improv retirement offerings.
Most business owners feel they are on track when it comes to being financially prepar for retirement. Nevertheless, 57% of small and 32% of mid-market business owners also report that within the last 12 months, they have push back sault data their retirement timeline because they’re worri that they haven’t sav enough.
Forty percent of small and 20% of mid-market owners have had to ruce the amount they save due to current economic conditions. Meanwhile, over 40% of all respondents report that they are delaying retirement because they enjoy working.
When it comes to retirement
Only 30% of small business owners have a succession plan compar to 62% of mid-market business owners. Among those small business owners without a succession plan, almost one in four (24%) say they plan to close the business permanently.
When ask what advice they would most want to give their younger selves about planning for retirement, 52% of small and 39% of mid-market owners said they would start planning earlier and 47% of small and 42% of mid-market owners would save more consistently.
Nationwide commission elman Data and Intelligence to conduct a nationally representative online survey of 400 U.S. small business owners, 400 mid-market business owners and an oversample of business owners ages 60-65 nearing retirement (n = 100) from May 1-15, 2024.
shopper research
A digital shopping cart.Amid a proliferation of purchasing options and budget concerns surrounding sustain inflationary pressures, online retailers are struggling to meet rising consumer expectations around the globe, according to integration and automation platform Celigo.
There’s a significant difference in online shopping sentiment across generations. While one-third of Baby Boomers across the globe report flawless online shopping experiences in 2023.
Gen Z, which will gain $2 trillion in purchasing power within the decade and emerge as the most dominant shopping demographic, report the greatest dissatisfaction with online shopping. In fact, 92% of Gen Z respondents in the U.S. and 85% in the U.K. had at least one negative online retail transaction within the past year.